Welvite is made and supported by one small team at AppskKuber in India. Email is the only channel, and a person reads every message. Use the subject lines below and we can answer faster.

Primary contact

support@welvite.com

AppskKuber
Rupesh Patel
5/50/1 Chanakyapuri Colony, Padra
Rewa – 486001, Madhya Pradesh, India
Developer site: https://appskuber.com

We read and write in English and Hindi. Write in whichever you prefer.

Subject lines & response targets

Subject lineUse it forWe answer within
Report a pageAn invitation page that is a scam, impersonates someone, or breaks the content rules. Include the link.24 hours; a confirmed scam page is taken down as soon as it is seen
SupportAnything about using the app, a page that does not open, a reply that did not arrive2 business days
PurchaseA level that was paid for but did not unlock, a refund question2 business days
Account deletion requestDeleting an account when you cannot open the app (details)7 days, 30 at most
Privacy Rights RequestAccess, correction, erasure or any other right under DPDP, GDPR, UK GDPR or CCPA30 days
Privacy GrievanceA complaint about how your data was handled (Indian users: see the Grievance Officer below)30 days
Guest reply removalYou replied to an invitation and want your name removed from it7 days

Response targets are commitments for a first substantive answer, not auto-replies. Weekends and Indian public holidays are not business days.

Reporting an invitation page

The fastest way is the Report link at the bottom of every invitation page (https://invite.welvite.com/<page>/report): it reaches us without an email and asks only for a reason. Hosts can also report from inside the app, including any text the AI feature wrote. By email, send the page link and one line on what is wrong. We look at every report within 24 hours; a page that asks guests for money, an OTP, a password or a download is removed immediately and the account that made it is blocked.

Grievance Officer (DPDP Act, India)

For Indian users

Name: Rupesh Patel
Designation: Grievance Officer, AppskKuber
Address: 5/50/1 Chanakyapuri Colony, Padra, Rewa – 486001, Madhya Pradesh, India
Email: support@welvite.com
Subject line: Privacy Grievance
Response time: within thirty (30) days of receipt

If you are not satisfied with the response, you may complain to the Data Protection Board of India once it is constituted and operational under the Digital Personal Data Protection Act, 2023.

For EEA and UK users

You have the right to lodge a complaint with your local supervisory authority. A list of EU authorities is at edpb.europa.eu/about-edpb/about-edpb/members_en; UK users may contact the Information Commissioner’s Office at ico.org.uk. We would appreciate the chance to answer first, but you do not have to give us one.

Faster than emailing us

Take down one of your own pages

In the app: My invitations → the menu on the card → Take the page down. The link answers “this page has been removed” (HTTP 410) within seconds, and the photos and replies are deleted with it.

Delete your account

In the app: Settings → Delete account (if Settings shows Sign in, sign in first the same way as before). Immediate and permanent; see what is deleted.

Request a refund

Every level is sold by Google Play, and Google handles refunds under its own policy: Google Play refunds. When Google refunds a level, the invitation keeps any level it still holds; otherwise its page goes offline and it returns to your drafts with the same link. If a level you paid for did not unlock, write to us with the subject Purchase and the Google order number: that one we can fix.

Stop notifications

Android Settings → Apps → Welvite → Notifications. Signing out in the app also stops them on that phone.

What we cannot do by email